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...grow your business with our answering services and call center solutions by contacting more leads, serving more customers and saving on staffing and facility costs....
Santa Rosa, California Answering Service
Local & Nationwide Service
Our Santa Rosa Answering Service provides answering services and other call center services to the local Santa Rosa area, San Francisco / Oakland region, all of California and nationwide.
Our Santa Rosa Call Center is an excellent choice for businesses and organizations of any size, whether your business is exclusively local or national in scope.
Santa Rosa Telephone Answering Service
Give your callers exceptional customer service at a fraction of the cost of staffing your office 24/7 by using our Santa Rosa Answering Service location.
Our friendly, professional agents are available 365 days a year to answer your business calls. Santa Rosa Answering Service agents go through a rigorous training process to ensure your calls are handled with the highest level of efficiency and professionalism in the industry.
Answering Service Benefits:
Your Business Stays Open 24 Hours A Day |
Features:
24/7/365 Service |
Answering Service Options and Additional Services
Online Calendar and Appointment Setting Property Management Answering & Dispatch Service and Software |
AnsweringService-Santa-Rosa.com Specialty Answering Services
Our call center in Santa Rosa is AnswerNet’s premier location for handling corporate hotlines, ER Dispatch, Appointment Scheduling and Help Desk service clients. Learn more about hotline services and help desk services below.
Hotline Services
Our Hotline Services team works closely with your organization to establish documented protocols and reports for any type of call. Santa Rosa Answering Service agents accurately and responsively record, re-transmit and report information, drawing from years of experience answering for leading corporations, law enforcement, social services agencies and medical groups and facilities.
Customer Care / Help Desk
Our staff triages each help desk call by opening a trouble ticket and reliably escalating calls to your appropriate staff member in any format you desire (live patch, voicemail, email or SMS), ensuring your customers receive the 24/7/365 support they need. Higher levels of Help Desk Services are available to provide solutions to problems based on a standard response library. AnswerNet's Santa Rosa call center agents will only contact your staff to assist with higher-level problems that our project manager cannot resolve.
Appointment Scheduling Services
Online Appointment Scheduling is a web‐based service that allows you and your customers to schedule appointments from anywhere, anytime. By using AnswerNet’s value‐rich online service, you can easily set up, track, update or cancel client appointments in real time. Our online Appointment Scheduling software enables you to receive automatic confirmation emails with customized text and the date/time of initial appointments, changes, cancellations, reminders and confirmations. Should your customers or clients have an urgent matter, AnswerNet’s professional call center agents can contact you immediately. Alternatively, AnswerNet agents can use your existing online scheduling program to schedule your appointments.
Contact Us Today
Contact us today for more information or for a free quote to get started.
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